Thank you for taking the time to write such a lovely review of our home. We have an amazing team that works hard to provide the best care and support for residents and their families. So, it really is pleasing to receive such positive and encouraging feedback. We totally understand that your mother-in-law loves her music, and our activities team works hard to organise regular music-related activities. Unfortunately, as discussed previously the piano is just too large for her room and will impede space, which is a health and safety risk, but we are very happy for you to bring in a portable keyboard for her to use in her room. Our lounges are used for residents and activities, we encourage our families and visitors to chat with loved ones in the privacy of their own room, in the dining room outside of mealtimes, in our new coffee bar or in our lovely garden in good weather! Overall, your mother-in-law is a real pleasure to look after and is very much loved here at Willows.