Thank you for taking the time to complete a review for the home. We work on a person-centred approach at the home, working with every resident to support and encourage independence. We strive to ensure that we offer a 'Home from Home' feel to all. It's very important to all staff, that residents feel safe and secure and have an outstanding quality of life. I will ensure that I pass on your thanks to staff from all areas within the home. These comments support making them feel valued and supported with motivation of each and every one.