Thank you for your complimentary feedback about the services and facilities we provide at Bradfield. We have quarterly resident meetings and your mother-in-law's feedback regarding the food has always been positive, especially when we arranged for seafood to be introduced, such as rollmops and jellied eels (not to everyone's taste!) If we receive any feedback about any aspect of the service from residents, visitors or their relatives, we will always aim to respond and improve if any shortfalls are identified. Please see one of the senior team when you next visit who would be happy to assist. Your opinions are very important to us delivering the best possible experience for our residents.