Thank you for your review, we are sorry that you had cause to write a negative response. The Rowans is a Residential Care Home, and regular reviews of residents are undertaken. This is to ensure that the team can meet the needs of the residents who live at the Rowans, the Home has currently undergone a refurbishment programme and appointed a new team within the kitchen, colleagues in the Home undergo regular training, from external providers and from HC-One. If you would like to discuss the review in more detail, please do not hesitate to contact the Home direct.