Firstly, please allow me to send condolences to you and your family during this difficult time. We really appreciate the review you have kindly submitted. Staff always welcome feedback and hearing your auntie was supported during her final weeks will no doubt be appreciated. We will always be comforted by the thought that as a family you also felt supported as this was no doubt very difficult for you all. We feel privileged to have cared for your auntie and I am sure will be sadly missed by all. Thank you once again for taking the time to submit this review.