Dear Mark, thank you so much for taking the time to share your heartfelt appreciation. We're truly touched by your kind words and are delighted to hear about your positive experience with our team at Queens. It's wonderful to know that our entertainment team has been instrumental in facilitating your video calls with your mum, bridging the distance and providing you with peace of mind while you're in Australia. Your mum's well-being is at the heart of everything we do and we're grateful for the opportunity to support both of you.