Thank you for taking the time to share your experience with us. It's our utmost priority to ensure that each resident receives personalised care that meets their unique needs, and we are delighted to hear that we have been able to do so for your dad. Our team takes great pride in understanding and addressing the individual requirements of each resident, and your feedback reaffirms our commitment to providing exceptional care. We sincerely appreciate the trust you have placed in us, and we look forward to continuing to support your dad and your family.