We are perplexed that you would leave such a disparaging review of our service, especially when you spent months fighting hard to prevent your relative from leaving our care! We understand your frustration at having to leave our wonderful care home, but our registration only covers residential care, not nursing or EMI. We refute these allegations in the strongest terms and note that you only raised them after leaving our service. Don't be a keyboard warrior, accept our invitation to meet to discuss your concerns in person so we may at least have the right to reply.