Hello, thank you for your review. We are always happy to receive feedback, and share it with the team. We now have a stable and committed team at Moorhouse. Many work 12-hour shifts and start the day smiling and at the end of the day still have big smiles on their faces. I frequently walk around Moorhouse and see the staff dancing and singing with residents, walking around the garden or sitting and talking with our residents. We deliver person-centred care with meaning, and recognise that the little things can make someone's day. We will continue to learn and grow as a team and really appreciate the support we receive from our residents' families. Many thanks again. Kind regards.