Hello, thank you very much for your comments. We have worked really hard in the past year to get a caring and compassionate team, which we have. The home is cheerful and friendly at any time of the day or night. The team have taken on new training and continue to grow in their knowledge and skillset, which in turn constantly improves their performance. Many of the staff go the extra mile and bring small gifts for residents, and escort them on their days off work. They are all committed to ensuring our residents live a meaningful life at Moorhouse. Our activities are constantly changing and growing. At present our residents are enjoying time in the garden and have planted fruit trees and seeds for our extensive flower borders. We even had Zumba on the terrace on Friday, which they all enjoyed. We will continue to improve and are proud of our achievements. Thank you again for your support. Kind regards.