Hello, Thank you for your kind words, it is always appreciated by the team. We all work to ensure our residents have a meaningful life and that all of their family and visitors are part of the extended Moorhouse family. We understand how difficult it can be for our residents, and their families, when they require 24-hour care and to move into a care home. We hope at Moorhouse we support our residents and families through this challenging time with compassion and empathy. We feel at Moorhouse that getting to know our residents and understanding the life they have lived and the life they wish to live now is fundamental in enabling us to provide the best possible care. We are always looking to improve ourselves and feel every day is a school day for us as we constantly learn something new about our residents and the team. Thank you again for your feedback. Kind regards.