Hello J C (Son of Resident) thank you very much for taking the time to leave us positive feedback about your experience at Mountbatten Grange. The physiotherapist is an additional complementary service that adds to the high standards the team at Mountbatten Grange strive for. It is wonderful to hear that this has not only had such a positive impact on your mum, but also to you and your family, and that you feel the home is a home away from home. Mum is always ready to greet people on arrival with a smile. If you would like to provide us any further specific feedback, directly to Care UK, please use the form on the following web page; https://www.careuk.com/company/contact/feedback. Many thanks for sharing your experience from the manager and the whole team at Mountbatten Grange.