David, thank you so much for your kind words and for taking the time to share your experience with us. We are deeply touched to hear that the care and attention our team provided to your mam met your expectations during her stay at Thornbury. It is our mission to ensure that every resident is cared for with the utmost respect and compassion, and knowing that we were able to provide comfort to your mam and your family during such a difficult time is incredibly meaningful to us. The single red rose is a small gesture to honour the memory of your mam and to express our sympathy and support to your family. We are truly grateful for your appreciation and your kind words about our team. Please know that your feedback means a lot to us and serves as a reminder of why we do what we do. On behalf of everyone at Thornbury, thank you for allowing us the privilege of caring for your mam. With heartfelt condolences, home manager and the team.