Thank you for your review and feedback. We are glad that your Mother-in-law enjoyed socialising with other residents living at Guisborough Manor and that the staff were friendly and helpful and that she is happy to stay with us for respite in the future. We are fully committed to ensuring we provide person-centred care and that as much as possible individual choices and wishes are provided for and have taken all of the feedback onboard and shared it with the onsite management team at Guisborough Manor. We always advise that any concerns, however small should be raised with the onsite team as soon as possible so we can rectify them immediately and have noted the additional information you have provided about trifles, doughnuts and hot milk for breakfast cereal ready for the next period of respite. We are listening and are committed to getting it right first time.