Thank you for taking the time to review Linwood and we are pleased that you rate our overall experience as excellent. It's lovely to know that you're happy with the care provided to your father. I appreciate your lovely feedback regarding my team, which I will pass on to them. We've spoken about the occasional drain odours and understand that this is now resolved to your satisfaction. I will be happy to discuss this and any other aspects of our care at a mutually convenient time as needed.