We understand your disappointment that we couldn't re-admit your mother. We take some reassurance in the fact that you wanted her to come back after her stay in hospital, but unfortunately, she required a higher level of nursing care at that point and we did not have any rooms available in our dedicated nursing unit. We genuinely would have loved to welcome your mother back into the home, but we took this difficult decision as we strongly felt this was in her best interest from a clinical perspective.