Hello, thank you very much for your review. The team are very committed to providing the best person-centred care they possibly can, by really getting to know our residents they can encourage and initiate conversations and can prompt past memories and bring back happy times and experiences. The team have had many types of dementia training, we are collaborating with many companies and we continue to seek new training to improve our skillset. We are focused on improving ourselves individually and as a team. We have recently bought new garden furniture and the residents love sitting out when the weather permits it. They have also planted seeds that are growing in our greenhouse, waiting to be planted out. Many thanks.