Thank you for taking the time to share your thoughts about Heywood Court care home. We are delighted to hear that our staff's dedication has provided comfort and peace of mind for both you and your mum. Your kind words mean a lot to us. We also appreciate your constructive feedback regarding the building and amenities. Please know that we are continuously working to improve our facilities and services. Your suggestions about the lift and a minibus for outings are valuable, and we will certainly consider them as we strive to enhance the experience for all our residents. Thank you for your trust and support.