Thank you for taking the time to review Berkeley Court and thank you for your kind words regarding our team. We always want to provide the best care for our residents and support their loved ones. We are always open to suggestions and want to make sure we are providing the best possible care we can. As discussed, we are always trying to encourage our residents to take part in our daily, weekly and monthly activities, which are arranged with residents' input to make sure we put something on for everyone. However, we respect people's wishes when they do not wish to participate. We are looking into the clothes labelling and aim to resolve this soon. If there's anything else we can do, my door is always open.