Thank you for your review. We're pleased that you find Woodlands a good home and enjoy our freshly home-cooked meals. Following your feedback about a couple of carers, we would like to thank you for your time chatting with our senior managers last week and appreciate your feedback. As a result of your feedback, we are arranging a 'person-centred care' refresher workshop and training for all of our staff to attend, and we would like to arrange a catch-up meeting with you soon to follow up on our progress.