Thank you for taking the time to review Nesbit House. We are all really pleased to hear the positive effect the work of our team has had on you and your loved one. As the new manager of Nesbit House, I am most pleased that the day-to-day interactions between the team and those we care for are positive and affirming. We welcome all feedback and I would be grateful for the opportunity to discuss further your individual ratings and where you feel we can improve..