I am pleased to hear that your mum has settled into the care home life in the Kempton community. I am sorry to hear that communication is not always meeting our expectations as well as yours. I do hope that with the newly introduced keyworker system, this will improve. The head chef and his team in the kitchen have been doing some taster sessions and I know your mum had some feedback on this in recent weeks, so hopefully, she will welcome any positive changes.