Thank you so much for your kind words, it means so much to us to receive such lovely feedback. I will pass this on to the amazing staff team here who love and care for the residents like their own family. I am so pleased to hear "dignity, respect". We are 100% committed to ensuring when any of our residents pass away it is as peaceful and dignified as possible, so to hear this feedback means so much. Your dear friend is so sadly missed by us all here but we are so pleased we were able to have cared for and loved her, and also your family, who we all grew so close to. Thank you.