Thank you so much for your wonderful review. We're thrilled to hear that your mum has been well cared for over the years and that you've had such positive experiences with our staff. It's heartening to know that our team's approachability and dedication have made a significant impact. We're also glad to hear that you've found our manager to be supportive and that the food has met your expectations. Creating a positive and happy atmosphere is something we strive for every day, especially under challenging circumstances. Your kind words mean a lot to us. If there's anything more we can do to continue providing excellent care for your mum, please don't hesitate to let us know. Thank you again for your support and trust.