Thank you for your feedback. We're glad to hear you recognize the dedication of our carers. Your suggestions are invaluable, and we will certainly look into improving consistency in care assignments, addressing staffing levels during busy times, enhancing cleaning standards, and refining our laundry service. We also appreciate your comments about the food and will consider ways to improve meal variety and quality. Your input helps us strive for excellence, and we are committed to making the necessary improvements.