Thank you for taking the time to review Overstone House. I am so happy to hear you rate your Overall Experience with us as Excellent. Our priority is our care, not only towards our residents but also their loved ones. I am so delighted to hear you class us as extended family, as we feel the same way towards our residents and families, and we sincerely hope you stay in touch and know our doors will always be open for you, to come and visit anytime. It was our pleasure having both mum and dad stay with us and both are greatly missed. Please let me know if you need my support with anything at such a sad time.