Thank you for sharing your heartfelt experience. We understand that deciding to move a loved one into a care home can be incredibly difficult, and we are honoured that you chose us for your mum's short respite stay. We're delighted to hear that your first impression was positive and that our environment felt welcoming and comfortable. Our team works hard to create a warm and inviting atmosphere, with a variety of activities and amenities to ensure our residents feel at home and engaged. It's wonderful to hear that your mum enjoyed her stay so much that she has chosen to stay with us long-term. Your kind words about our staff and facilities mean a lot to us. We're committed to maintaining this high standard of care and making sure your mum feels happy and supported. Thank you for trusting us with her care. If there's anything more we can do to ensure her comfort and happiness, please let us know.