Please accept our apologies for the late response to your review for us, having read it now we couldn't agree more with you when we had Covid-19 spread in the house like wildfire. It was a very challenging time for our service but we managed to minimise the impact by getting on the vaccination programme very early to protect everyone. Of course, it was also very upsetting for the family members from all restricted visiting requirements but we were blessed with some very understanding families who supported us through these tough times. We are so happy that your mum received the best care we possibly could have given her and thank you for appreciating our staff effort who work diligently for us.