We are sorry to hear that you were not satisfied with the facility during this one-week respite. We aim to provide high-quality care in a family-like environment. We have also undertaken a multiyear facility improvement plan which has improved the decor of the rooms and the communal area significantly. Thanks to our experienced and qualified team, freshly cooked meals, family-like environment, and good facilities, we are one of the highest-rated nursing homes in Felixstowe. We also pride ourselves in providing the most affordable nursing care in Felixstowe.