Thank you for your detailed feedback. We're glad to hear that your mother has received very good care during her six years at St Mary's and that you've noticed improvements in our stable management and workforce. We appreciate your patience during the challenging periods and take your comments about the chef situation seriously. We're committed to ensuring our residents receive the best care and services. It's wonderful to know that our staff have been attentive to your mother's changing needs and that she is enjoying the activities and events. Thank you for your continued trust and support.