Thank you so much for your heartfelt review. We are deeply touched by your kind words and are honored to have been able to care for your mum. At Orchard Manor, we strive to provide compassionate and respectful care for all our residents, and it means the world to us to know that we made a positive impact during such a difficult time. Your appreciation of our staff, including our agency staff, is greatly appreciated, and we will make sure to share your feedback with the entire team. Thank you again for your trust and for allowing us to be a part of your mum's journey.