Thank you very much for taking the time to send in a review. We take all feedback seriously and will pass the positive comments to the team, it's fantastic to hear that the high standards we offer are being met with the care and support your husband is receiving here. We are sorry to see that some of your experience was not quite up to your expectations, we continue to strive to move forward, and with the help of your feedback, we endeavour to improve any areas that you have highlighted. A member of the leadership team will be in contact shortly to discuss these with you. If you would prefer to contact us here at the home, Grace Madenyika (Home Manager) or Sasha Quinn Business and operation manager are always available (01908) 519187. Thank you.