Thank you for sending in the review! We're so happy to hear Mum felt at home when staying at Southernwood. Making friends with all residents and staff is also a big comfort and makes such a difference. The kitchen staff will be delighted with the comments on the quality of the food. I'm glad you had reassurance and support from the care home managers they are a fabulous team. You're right - while the building itself might need a bit of an update, the care Mum received is what truly matters. Thanks again for the feedback. Please don't hesitate to reach out if you have any questions or require further assistance.