Thank you for taking the time to provide feedback regarding the decoration of one of the communal areas at Eastbourne House. It is important that we create an environment that is both homely and suitable for all the people who live here. Whilst some residents may like certain decoration on the walls, it could cause confusion or distress to others which is why we carefully consider the interior design we have in communal areas. The mural wallpaper is not suitable for all residents which is why it needs to be replaced by decor that is more neutral. We understand the importance of enabling people to live in a home that is personalised to them, which is why we support residents to personalise their own rooms. It would be helpful to have a discussion with you and your mother to look at how she would like her own room personalised, appropriate to her needs and preferences, on your next visit.