We would like to once again express our heartfelt condolences. The health and well-being of our residents are our top priorities, and we work closely with health professionals who provide medical recommendations and make decisions in collaboration with our residents and their families. We understand that our team reached out to you in January to discuss your mother. If you wish to talk further about any aspects of her care, please do not hesitate to contact wecare@ariacare.co.uk. We take great pride in the resident experience and are committed to delivering the high-quality care that our residents expect and deserve.