Wow, what a review! We are so thrilled to read how highly you rate our home and the high level of care and staff engagement your mother has received from us. We absolutely love caring for your mother, she is an absolute treasure and is very highly thought of here. As you say, the building isn't new so we make sure our high standard of care and family feel stand out to make it a fabulous home. Do come and join us for tea and cake next time you visit.