Thank you for these kind words. We are pleased to hear how settled your Nan is at Harlow Hall and that she is thriving, relaxed, happy and enjoying the wonderful facilities, especially her en suite bathroom. It's nice to know that the activities programme is enjoyed and with the extra new minibuses Hartford Care have acquired, there will be extra trips out for the residents to enjoy. Once again, we welcome your feedback so thank you for taking the time to write this review and your lovely words will be passed on to the team at Harlow Hall.