Thank you for sharing your detailed feedback. We are pleased to hear that you find the overall care at The Grove to be good and that our colleague's dedication to making residents comfortable is appreciated. We understand the importance of providing additional attention as residents' needs increase with age. Your comments about our colleague's assistance with eating requirements and personal hygiene are invaluable to us. I will pass on your feedback to our home manager. We are committed to continually improving our care. We strive to ensure that all our residents receive the highest standard of care and your input helps us in achieving this goal. Thank you again for your thoughtful review and for helping us to maintain and improve the quality of care at The Grove.