Thank you so much for your thoughtful review. We are delighted to hear your positive feedback about the care at Lakeview Care Home. Our team strives to provide professional, supportive, friendly, and sympathetic care, and it is heart warming to know that our efforts are appreciated. We believe that building strong, friendly relationships with our residents is essential, and we are glad to hear that residents view our staff as friends. Thank you for your confidence and for recognising the dedication of our staff.