Thank you for your positive feedback, we are delighted to hear that you have had a great experience at our facility. We appreciate your kind words about our approachable staff and their quick response to any issues. We are always striving to improve and will look into your concerns with the meat being tough. It is wonderful to know that you feel a sense of happiness and welcome in our home, and we are glad that you enjoy our social media feeds as well. We will continue to provide a positive and cheerful experience for your mother and all our residents. Thank you for your support and kind words.