Many thanks for leaving a review for Portcullis House. We're delighted to read your kind words about our care team and the running of the home. We were, however, surprised to read other elements of your feedback. We are always keen to further improve the service that we offer to your brother and our other residents, and so would welcome the opportunity to discuss these points with you. Please do get in touch with a member of the team if you would like to do so. Best regards.