Hello and thank you for taking the time to write the staff at Hazelmere House Care Home such a lovely review. We are thrilled to hear that your Mum has settled in well at the home and enjoyed over two years there. It is always wonderful to hear our residents are treated with "respect", and "kindness" and have their preferences accommodated for. We are so pleased that it sounds like your Mum is having an ideal care home experience, making friends with other residents, enjoying the activities and being able to rely on the team to act quickly upon requests and medical changes. We hope that your Mum continues to enjoy her time within the home and are so thankful to you for reaching out to us.