Thank you so much for taking the time to share your experience with us. Your kind words deeply touch us, and we are grateful for the opportunity to have cared for your father at Sutton in the Elms. It warms our hearts that our dedicated team provided personalised care and attention to your father. We understand that each individual has unique needs and preferences, and we are committed to ensuring that every resident feels truly seen and valued. Providing comfort and dignity to our residents and their loved ones is at the core of what we do, and we are honoured to have been able to support you through this journey. Your feedback means the world to us, and we will continue to uphold our commitment to providing exceptional care and support to all our residents and their families. Thank you once again for sharing your experience with us.