Thank you for your feedback. I'm really glad to hear that you've had a positive overall experience and that you enjoy the activities and the time our staff takes with each resident. I understand your concern about the wait times for the bathroom, especially when many residents need assistance at the same time. While it's a challenge we're aware of, we're constantly looking for ways to improve the flow and ensure everyone's needs are met as efficiently as possible. Receiving reviews from family members are really important to us and if you have any further feedback or thoughts please let us know.