Thank you so much for your touching and generous feedback. We are deeply moved by your words and honoured to have been part of your dad's journey. It's wonderful to hear that from the moment you and your mum arrived at West Oak, you felt at home and embraced by our team. We are pleased that the environment, the food and the care provided met your expectations. Our team strives to create a warm and supportive atmosphere and it's heartening to know that the nursing staff and carers were able to make such a positive impact. Thank you again for your kind words. We are truly missing your dad and the joy that your visits brought to us. Please feel free to pop in anytime for a nice cup of tea and a slice of cake. It would be wonderful to catch up and have a chat.