Thank you so much for your review of Frognal House, we are happy to hear that you enjoyed your experience whilst you stayed with us. We at Frognal appreciate all feedback and for the opportunity to take all of your notes on board to improve our services that we provide. We sincerely apologise regarding the rescheduling of the Lavender Fields trip and we would like to offer you the opportunity to come and enjoy one of our future trips with Frognal, please contact us if this is something you would be interested in. As well as this since the opening of our newly renovated second floor, in conjunction with our pre-existing bistro on the ground floor, we now have tea and coffee making facilities on our second floor with access to the sun terrace for all residents and visitors to enjoy and we apologise this wasn't available at the time of your stay. Once again I want to thank you for your kind words and taking the time to share your experience of Frognal. Kind regards