Thank you so much for your kind and thoughtful review. We are deeply touched to hear your thoughts. It's wonderful to know that she refers to our care home as 'the hotel' and enjoys the environment. I'm glad that our team could provide the support you needed during the transition and that the respite stay helped set everything in place. We understand how challenging it can be to make such a significant change, and we strive to ensure that each resident feels welcomed and cared for. Thank you again for your appreciation and for sharing your positive experience.