Hello and thank you for taking the time to write such a lovely review for the team at Cottenham Court Care Home. Firstly, we would like to offer you our sympathies on the sudden passing of your Mum, we hope you as a family are keeping well. We are thrilled that your Mum got to experience such a welcoming atmosphere and that she was made so comfortable by staff in her final months. It is great to hear that the home had such an impact on her and helped to improve her confidence and outlook, we are so happy she found happiness there. Thank you for sharing such wonderful words about our staff within the care home, it is great to hear that they are upkeeping of BUPA's high standards. Once again we would like to offer you our condolences on your Mum's passing and hope that the care and compassion received from the home provided comfort during this time.