Thank you for your feedback and kind words- we will be sure to share with the whole team. Mum is an absolute pleasure to look after, equally, you have been very supportive and fundamental to us in supporting your mum with her changing needs. We have built a great rapport together and we value your input and support in ensuring mum's care requirements are person-centred. We look forward to seeing you soon, and hope you have been keeping well. Kind regards, Rimpi Kaur