We thank you for your valuable feedback and are pleased to know the positive experience you have had with us. Our team works hard to ensure that families and residents alike feel comfortable and supported, so it's wonderful to hear that you found the building clean, the staff attentive, and that you were well looked after with snacks and drinks for you and your children. It's also great to know that the manager could provide you with helpful information and put your mind at ease. Please do reach out to our team at Abbey Care Complex who will be happy to assist.